Last updated: 30 July 2026

First Call Plumbing & Heating (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for a quote or service.

Information We Collect

When you contact us through our website, WhatsApp, phone, or email, we may collect:

  • Your name and contact details (phone number, email address)
  • Your property address, where relevant to a job
  • Details about the service you’re requesting
  • Any information you voluntarily provide in messages or forms

How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide quotes
  • Arrange and carry out plumbing, heating, or renovation work
  • Send invoices and service documentation
  • Improve our website and services

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies to improve your browsing experience and understand site traffic. You can disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party tools (such as Google Analytics and Google Search Console) to understand how visitors use our website. These services may collect standard technical data such as browser type and pages visited.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Your Rights

Under Irish and EU data protection law (GDPR), you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for us to contact you at any time

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

📧 info@firstcallplumbinglimerick.ie

📍 Unit 5G, Raheen Business Park, Raheen, Limerick, Ireland

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.